Privacy Policy
At AM Digital Designs, accessible from amdigitaldesigns.com, the privacy of our visitors, B2B clients, and research participants is our highest priority. This Privacy Policy outlines how we collect, use, and protect your personal and biometric information across our Agency Services and Innovation Lab (including spatial computing, robotics, and cross-cultural AI research).
1. Information We Collect
We collect information based on how you interact with our studio:
- General Visitors: IP addresses, browser types, operating systems, and page interaction data collected via analytics and cookies.
- B2B Clients: Name, email address, company details, billing addresses, and project-specific assets required for digital design, software engineering, and robotics integration services.
- Innovation Lab & Robotics Participants: Demographic data, screen recordings, audio/video feedback, usability ratings, and spatial sensor telemetry (such as eye-tracking vectors, LiDAR environmental scans, motion/gait data, and facial expression analysis) captured during authorized Human-Robot Interaction (HRI) or spatial interface testing.
2. Biometric & Spatial Sensor Data Governance
When participating in research sessions involving physical humanoids, spatial software, or AI hardware, we may collect sensitive biometric or spatial data subject to explicit consent:
- Explicit Opt-In Consent: We collect facial geometry analysis, voice telemetry, eye-movement tracking, or movement dynamics only after you execute an explicit, written biometric consent form prior to the research session.
- No Public Biometric Identification: Biometric and spatial telemetry data are captured strictly to evaluate user interface responsiveness, cross-cultural accessibility, and ergonomics. We never use biometric data for surveillance, commercial profiling, or public identification.
- Decoupling & Anonymization: Raw biometric telemetry and spatial sensor logs are immediately decoupled from your name and contact details, assigned a randomized research ID, and stored in encrypted repositories.
3. Payment Processing & Stripe
AM Digital Designs does not directly collect or store full credit card numbers or bank account details on our servers. All financial transactions are processed securely through our PCI-compliant third-party payment processor, Stripe. Your payment data is governed by Stripe's Privacy Policy.
4. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our agency services, digital platforms, and software plugins.
- Process client invoices, project contracts, and billing via Stripe.
- Analyze UX, spatial interaction, and robotics telemetry to refine cross-cultural software frameworks and product prototypes (Innovation Lab).
- Communicate with you regarding project updates, security alerts, and support.
5. AI, Robotics & Third-Party Data Sharing
We do not sell, rent, or trade your personal or biometric information. We share data only with trusted infrastructure providers (such as secure cloud hosting and payment processors) under strict confidentiality agreements. For B2B clients utilizing custom AI bots or robotics plugins, data routing is governed by our AI & Data Processing Addendum (DPA), ensuring research and client telemetry are never ingested to train public AI models.
6. Cookies and Web Beacons
AM Digital Designs uses cookies to store visitors' preferences and track website performance. You can customize your consent and preferences at any time through our Cookie Banner settings.
7. Data Protection & Security
We implement enterprise-grade security measures, including SSL (TLS 1.3) transit encryption, AES-256 storage encryption, isolated cloud vaults, and restricted staff access, to maintain the safety of your personal, project, and sensor data.
8. Data Retention, Biometric Purging & Your Rights
We retain personal information only for as long as necessary to fulfill project requirements or legal obligations. Raw biometric video feeds, voice telemetry, and spatial point-cloud scans are automatically purged or permanently anonymized within ninety (90) days of research completion. You retain the right to request access to, correction of, or immediate deletion of your personal and research data at any time.
9. Contact Us
To exercise your data rights or if you have questions regarding this Privacy Policy, please contact our data compliance officer at: anam.cardenes@amdigitaldesigns.com.